We Address Your Business Challenges
Measuring User Experience
Surveys and focus groups can give insights into customer experience - however they are expensive and lack credibility due to bias. Using NLP solutions to read into customer sentiments during their journey through various touchpoints can be illuminating for business decisions.
Reducing Errors With Automation
Time and money can be saved by using NLP to automate labor-intensive activities such as filling confidential forms or auditing reports. Algorithmic logic reduces the margin of error.
Our Approach
Computer Assisted Coding
The CAC Natural Language Processing (NLP) application uses special language algorithms to examine and interpret unstructured notes (dictation, speech, and transcription) to extract insights that support code assignment.
Hyper Personalized Chatbots
Using NLP-based bots to initiate dialogues and handle basic scenarios, capturing only human operators to handle more advanced situations. These chatbots offer significant cost reductions and happier customers.
Measuring Sentiment
Expertise in offering subjective analysis to identify positive or negative emotions in a sentence, emotions in customer reviews, emotional evaluation by text or voice analysis, and other similar tasks.
Our Industry Focus
Also Look At...
Get in Touch With Our Experts
